Terms of service
TERMS OF SERVICE
Last updated: January 18th,2026
OVERVIEW
Welcome to Darling Designs (“we”, “us”, “our”). We operate this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is hosted on Shopify Inc. (“Shopify”), which provides us with the e-commerce platform that enables us to sell products and services to you.
These Terms of Service (“Terms”), together with any policies referenced in them (including our Privacy Policy and Refund Policy), set out your rights and responsibilities when you use our Services.
Please read these Terms carefully. They include important information about warranty disclaimers, limitations of liability, and dispute/claims responsibilities.
By visiting, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
1. ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
You may be asked to provide details such as your name, email address, billing address, shipping address and payment information. You confirm that all information you provide is accurate, current and complete, and that you have the right to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must not sell, transfer, assign, or license your account to any other person.
2. OUR PRODUCTS
We make every effort to display products as accurately as possible. However, colours and appearance may vary depending on your device, screen settings and lighting.
We do not guarantee that product appearance, colour or quality will exactly match what is shown on your screen or meet your expectations.
Product descriptions, availability and prices may change at any time without notice. We reserve the right to discontinue any product, limit quantities, or restrict sales to any person or region on a case-by-case basis.
3. ORDERS
When you place an order, you are making an offer to purchase products from Darling Designs. We reserve the right to accept or decline any order at our discretion.
An order is not accepted until we confirm acceptance and payment is successfully processed. Please review your order carefully before submitting. Once an order has been accepted, we may not be able to cancel or amend it.
If we cancel or change an order, we will attempt to notify you using the email address and/or other contact details provided at checkout.
All returns and exchanges are handled strictly in accordance with our Refund Policy
You confirm that purchases are for personal or household use only and not for
4. PRICES, PROMOTIONS AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the price shown at checkout at the time the order is placed and will be confirmed by email.
Unless stated otherwise, prices do not include shipping costs, taxes, duties, customs or import charges, which may be payable depending on your location.
We may run promotions from time to time. If promotional terms conflict with these Terms, the promotional terms will apply for that promotion only.
You agree to provide accurate and up-to-date purchase and payment details and to promptly update your account details where needed.
By providing payment information, you confirm that:
- the information is true, correct and complete;
- you are authorised to use the payment method; and
- you authorise us (and our payment processors) to charge the full amount, including applicable shipping and taxes.
5. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Once your order is handed to the carrier, risk of loss and responsibility for the shipment passes to you, to the extent permitted by law.
6. INTELLECTUAL PROPERTY
All content available through the Services (including text, graphics, logos, images, product designs, videos, and the overall look and feel) is owned by or licensed to Darling Designs and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publish, display, transmit, or exploit any part of the Services without our prior written consent.
“Darling Designs” and related names, branding and logos are trademarks of Darling Designs. Shopify and its logos are trademarks of Shopify. All other trademarks belong to their respective owners.
7. OPTIONAL TOOLS
We may provide access to third-party tools or services. We do not control and are not responsible for these tools.
Third-party tools are provided “as is” and “as available” without warranties of any kind. Your use of optional tools is entirely at your own risk, and you should review the relevant third-party terms before using them.
8. THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for third-party content, accuracy, or policies.
If you choose to access third-party sites, you do so at your own risk. Any complaints or issues with third-party products or services should be directed to the third party.
9. RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify. However, purchases made through our store are transactions directly between you and Darling Designs.
You acknowledge and agree that Shopify is not responsible for any aspect of sales or purchases made through our store, including any injury, damage or loss related to products or services purchased from Darling Designs. To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising from transactions with Darling Designs.
10. PRIVACY
Your use of the Services is subject to our Privacy Policy: [LINK].
Because our store is hosted on Shopify, Shopify may collect and process information about your access to and use of the Services to provide and improve its platform. Your information may be transferred to third parties and/or processed outside your country of residence to provide Services.
11. FEEDBACK AND REVIEWS
If you submit ideas, suggestions, reviews or other content (“Feedback”), you grant Darling Designs a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback for any purpose, including marketing.
You confirm that:
- you own or have the right to submit the Feedback;
- your Feedback is accurate (to the best of your knowledge); and
- it does not violate any law or third-party rights.
We may remove Feedback at our discretion where we believe it is unlawful, offensive, misleading, or violates these Terms.
12. ERRORS AND INACCURACIES
Occasionally there may be errors on the Services relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct errors and to cancel orders where information is inaccurate, including after an order has been submitted.
13. PROHIBITED USES
You may use the Services for lawful purposes only. You must not use the Services to:
- violate any law or regulation;
- infringe intellectual property rights;
- harass, abuse, threaten, defame or discriminate against others;
- submit false or misleading information;
- send spam, phishing or unsolicited marketing;
- upload viruses or malicious code;
- scrape, crawl, or collect data from the Services without permission; or
- interfere with the security or operation of the Services.
We may suspend or terminate access to the Services if we believe you have violated these Terms.
14. TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, where permitted by law. You remain responsible for all charges incurred up to the termination date.
Sections that by their nature should survive termination will remain in effect, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability and Indemnification.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
Some jurisdictions do not allow limitations on implied warranties, so parts of this section may not apply to you.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Darling Designs (including our directors, employees, affiliates, partners, agents, contractors and service providers) and Shopify (and its affiliates) will not be liable for any indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, loss of data, or replacement costs arising from your use of the Services or any products purchased through the Services.
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.
17. INDEMNIFICATION
You agree to indemnify and hold harmless Darling Designs and Shopify (and each of their affiliates, officers, directors, employees, agents and service providers) from any claim or demand (including reasonable legal fees) arising out of:
- your breach of these Terms;
- your violation of any law; or
- your infringement of third-party rights.
18. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
19. WAIVER AND ENTIRE AGREEMENT
Failure to enforce any right does not waive that right.
These Terms, together with any policies referenced, form the entire agreement between you and Darling Designs and supersede any prior agreements or communications.
20. ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may assign or transfer these Terms at our discretion.
21. GOVERNING LAW
These Terms are governed by the laws of United Kingdom, and any disputes will be subject to the courts located in [INSERT JURISDICTION], unless consumer laws in your location require otherwise.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time by posting the updated version on our website. It is your responsibility to check for updates. Where required by law, we will notify you of material changes.
23. CONTACT INFORMATION
Questions about these Terms should be sent to: info@darlingxdesigns.com